Privacy Policy

Privacy Policy – RxPharmacyShop.com

At RxPharmacyShop.com, we value our customers and place the highest importance on protecting the privacy and confidentiality of personal information. We understand the trust our customers place in us, and we are committed to safeguarding all sensitive data shared through our website.

Our Privacy Policy has been designed with careful consideration of the nature of the information we collect and the importance of the products and services we provide online.

Our Privacy Commitments

1. Limited & Relevant Email Communication

We respect your inbox. RxPharmacyShop.com does not send unnecessary marketing emails.

  • Emails are primarily related to your orders, such as:
    • Order confirmation
    • Payment confirmation
    • Shipping and delivery updates
  • Occasionally, we may inform customers about new products, services, or special offers.
  • Customers can opt out of promotional emails at the time of registration or anytime through account settings.

2. 100% Confidentiality of Customer Information

We maintain strict confidentiality of all customer data, including:

  • Name and contact details
  • Mailing address
  • Email address
  • Payment-related information

Customer information is collected only when necessary, such as during account creation or order placement. All data is securely stored and protected using advanced security technologies and anti-fraud measures to prevent unauthorized access.

3. No Spam & No Data Sharing

RxPharmacyShop.com follows a strict zero-spam policy.

  • We do not send unsolicited emails
  • We do not sell, rent, or share customer email IDs or personal data with third parties

Your information remains private and is used solely to provide our services effectively.

Your Trust Matters to Us

Protecting customer privacy is a core part of our business values. We continually review and update our security practices to ensure a safe, secure, and reliable online shopping experience.

Refund, Reshipment & Cancellation Policy – RxPharmacyShop.com

At RxPharmacyShop.com, customer satisfaction is our top priority. Since our establishment in 2004, we have built a strong reputation as a trusted online pharmacy by offering quality medicines, competitive pricing, and reliable customer support.

To ensure transparency and customer confidence, we have outlined our refund, reshipment, and cancellation policy below.

✅ Refund Eligibility

We offer a 100% refund or reshipment in the following situations:

  • Delay in product delivery beyond the expected timeframe
  • Products delivered in a damaged or tampered condition
  • Issues related to customs clearance
  • Incorrect delivery due to system or processing errors

Customers may choose either a refund or reshipment based on their preference.

🔁 Reshipment Policy

We provide free reshipment in the following circumstances:

  • Wrong brand or incorrect active ingredient/molecule delivered
  • Incorrect product supplied
  • Product received in poor or unusable condition
  • Delivery to the wrong address due to our system error
  • Customs-related issues preventing delivery

🔄 Returns Policy

  • Medicines are not required to be returned for safety and regulatory reasons
  • Damaged or unusable products should be safely disposed of
  • Requests must include valid proof such as photos or documentation
  • If approved, a refund or reshipment will be processed accordingly

❌ Cancellation Policy

  • Orders can be cancelled within 24 hours of placement
  • Orders are processed within 24 hours and shipped immediately thereafter
  • Once dispatched, cancellation is no longer possible

🔄 Refund & Reshipment Process

  1. Contact our Customer Care Team via Live Chat or Email
  2. Provide your order number and explain the issue clearly
  3. Our team will investigate and track the order
  4. If eligible, a refund or reshipment will be initiated promptly

⚠️ Important Medical Disclaimer

  • Order only medicines previously used or prescribed by a healthcare professional
  • No refunds based on treatment outcomes
  • Medicine effectiveness may vary from person to person
  • All medicines are sourced from certified and licensed manufacturers

🔒 Our Commitment

  • Genuine and certified medications
  • Fair refund and reshipment practices
  • Transparent policies
  • Customer-first service